Job Description

MAAP is looking for an Operations Coordinator to join our global Operations team at our Port Melbourne HQ.

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Working closely with our Operations & Logistics Manager, you'll help keep product moving smoothly across MAAP's global network - from inbound shipments and inventory management through to 3PL performance and customer fulfilment. You'll work across Production, Planning, E-commerce, Wholesale, Retail, Customer Service, Finance and Tech, as well as with our external logistics and warehouse partners.

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This is a hands-on role for someone who enjoys the operational rhythm of a growing global business, is strong on detail and process, and knows how to keep things moving when priorities shift.

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What you'll do

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You'll be responsible for a broad mix of operational activity, including:

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- Coordinating inbound shipments and maintaining accurate product and SKU data across our WMS and ERP
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- Tracking shipments, inventory movements and product availability
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- Acting as a key day-to-day contact for our global 3PL partners
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- Monitoring 3PL performance, including SLAs, inventory accuracy and processing times
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- Maintaining accurate inventory records and managing stock adjustments, transfers and reverse logistics
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- Working with our warehouse partners to ensure customer, wholesale and retail orders are fulfilled on time
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- Investigating delays, inventory discrepancies and system issues, escalating where requiredSupporting stocktakes, cycle counts, month-end reporting and inventory audits
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- Maintaining regular operational and 3PL reporting.
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What we're looking for

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You're organised, commercially minded and comfortable taking ownership. You enjoy solving problems, working across multiple stakeholders and getting the detail right without losing sight of the bigger picture.

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- 3–5 years' experience across operations, inventory management, stock control, logistics, warehousing or 3PL management
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- Experience working with multiple suppliers, warehouses or logistics partners, ideally within a global business
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- Exposure to omnichannel distribution across e-commerce, wholesale and retail
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- Experience using ERP and WMS platforms — NetSuite experience would be highly regarded
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- Robust analytical and problem-solving skills
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- Excellent organisation and attention to detail
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- Confidence communicating with internal teams and external partners
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- A proactive approach — you're comfortable taking initiative rather than waiting for the next task
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- The ability to work at pace and adapt as priorities evolve.
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An interest in cycling, fashion or apparel is a bonus, but it's not essential.

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About MAAP

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Born in Melbourne in 2014, MAAP is a premium cycling apparel brand built around the intersection of design, performance and cycling culture.

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We're a global team united by a shared ambition to propel cycling forward. We value authenticity, creativity, performance and community, and we want people to have the space and ownership to do their best work.

📌 Operations Coordinator (Victoria)
🏢 MAAP
📍 Victoria