Job Description

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- Build and scale strategic partnerships with Tier A partners
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- Develop local relationships and connect with key partner personnel
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- Serve as the internal ambassador for partner success
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- Drive revenue and profit growth through existing partnerships
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- Forecast business expansion and identify new opportunities
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- Co-develop joint go-to-market strategies and establish shared objectives, targets, and milestones
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- Align Sales, Presales, Professional Services, Enablement, Product, and Marketing teams
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- Manage partner compliance and enablement programs
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- Facilitate quarterly business reviews, joint planning sessions, communications, and partnership events
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- Deliver thought leadership through forums, conferences, and panels
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- Build executive-level relationships with partners and end customers
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- Manage customer handoffs from implementation to Customer Success Management teams
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- Maintain partner relationship data in Salesforce
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- Scale successful partnership approaches regionally or globally
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- Report to the Director of Partnerships
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Requirements

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- 6+ years of experience in partnership development, channel management, or strategic account management in B2B technology or SaaS environments
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- Proven track record of growing revenue through partnerships
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- Demonstrated success building and managing long-term strategic relationships with enterprise or mid‐market partners
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- Experience establishing joint business plans and tracking performance metrics
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- Robust cross-functional collaboration skills
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- Consultative and strategic mindset
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- Project management experience leading complex, multi-stakeholder initiatives
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- Excellent communication and presentation skills
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- Comfortable presenting to C‐level executives and speaking authoritatively on market trends and industry challenges
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- Fluent in English, spoken and written
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- Experience with CPaaS platforms or omnichannel communication APIs is nice to have
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- Familiarity with Microsoft Dynamics 365, Oracle CX, Adobe Experience Cloud, or Klaviyo is nice to have
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- Understanding of AI agents, LLM‐powered automation, or conversational AI is nice to have
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- Knowledge of Meta, Viber, and OTT channels partner ecosystem is nice to have
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- Background in customer engagement, journey orchestration, or marketing automation is nice to have
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Demonstrates expertise in partnership development and strategic account management within B2B technology or SaaS environments, with a strong focus on revenue growth and cross‐functional collaboration. Proven ability to build and manage long‐term relationships with enterprise partners and deliver impactful presentations to C‐level executives.

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Highest-signal resume keywords

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- Partnership Development
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- Channel Management
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- Revenue Growth
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- Cross‐Functional Collaboration
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- Project Management
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Hard Skills

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- Strategic Account Management
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- Business Plan Development
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- Performance Metrics Tracking
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- Consultative Mindset
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- Market Trend Analysis
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Soft Skills

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- Excellent Communication
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- Presentation Skills
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- Relationship Building
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Industry Keywords

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- B2B Technology
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- SaaS
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- CPaaS
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- Omnichannel Communication APIs
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- Customer Engagement
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Tools & Technologies

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- Salesforce
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- Microsoft Dynamics 365
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- Oracle CX
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- Adobe Experience Cloud
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- Klaviyo
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📌 Partnership Development Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales