Job Description

Are you the kind of engineer who can't stand doing the same thing twice – who sees a repetitive process and immediately wants to automate it away? Morse Micro is looking for an IT Automation & Service Delivery Engineer to take ownership of how our IT function delivers, and to make it run faster, smoother, and smarter.

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This isn't a ticket-grinding role: it's about engineering better workflows, automating the repetitive, and raising the bar on how a fast-growing semiconductor company runs its IT. If you like solving problems once and for all rather than over and over, this is for you!

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Based on-site at our Surry Hills (Sydney) headquarters, you'll own IT service delivery end-to-end and drive the automation and efficiency projects that lift the whole team – working closely with the Information Technology Manager and the team.

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Your main

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responsibilities

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will include:

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- Owning IT service delivery end-to-end – designing triage and workflows, setting and meeting service standards, and being accountable for keeping our request queue healthy and under control
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- Driving automation and efficiency across IT operations – identifying repetitive, manual work and engineering it away through scripting, tooling, and AI-assisted workflows
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- Leading "deliver better and faster" projects: streamlining onboarding/offboarding, self-service, monitoring,



and the processes that consume the team's time
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- Building and maintaining automations and integrations across our IT and SaaS stack (identity, SSO, device management, ticketing) to reduce toil for the whole team
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- Supporting and helping maintain our network and infrastructure across HQ and remote sites, hands-on at the local level
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- Administering systems across a multi-OS environment (Windows, macOS, and Linux), with confidence working in Linux
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- Partnering with the IT Manager on technology decisions and continuous improvement, and helping lift the capability and tooling of the wider team
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- Providing hands-on technical support across the full stack (Level 1 to Level 4), helping people on the ground at HQ and supporting remote sites – happy to jump on the everyday requests and
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the role

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of resolving the toughest, deepest issues the rest of the team escalates

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- Supporting our security and compliance posture (ISO 27001-aligned practices, privileged access, identity and SSO) as part of
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day-to-day operations

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- Maintaining explicit documentation, runbooks, and knowledge so improvements stick and the team can scale
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Essential skills and experience:

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- Proven experience in IT operations, systems, or infrastructure engineering, with a track record of owning and improving how IT is delivered
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📌 DevOps Engineer - Morse Micro (New South Wales)
🏢 OpenTalent
📍 New South Wales