Job Description

Strategic Account Manager – Wholesale B2B

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Provider / Enterprise Accounts | Lead with Strategic Impact

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Brief Role Summary

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A senior strategic sales role responsible for leading ResMed's largest wholesale and enterprise customer relationships across Australia, shaping long‐term growth, and influencing ANZ B2B strategy through consultative, value‐led partnerships.

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The role at a glance

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- Senior B2B / medical sales leadership role
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- National portfolio of large enterprise and wholesale customers
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- Strategic, consultative sales focus
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- High internal visibility and cross‐functional leadership
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- Travel required as needed
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About The Role

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The Strategic Account Manager plays a critical role in the development and execution of ResMed's Wholesale (WS) B2B strategy. You'll take ownership of a defined portfolio of ResMed's largest and most complex customers, leading with insight, value and long‐term partnership thinking.

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This role goes beyond account management — you'll influence strategy, shape programs, identify growth opportunities and help guide the broader sales organisation through your leadership, insights and stakeholder engagement.

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You'll be supported by a broad, cross‐functional internal team and will work closely with Sales, Clinical, Customer Service, Marketing and Commercial teams to deliver outcomes that matter.

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About The Team

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This role sits within ResMed's Wholesale / Provider Sales function, which partners with large B2B customers across Australia to improve access to sleep and respiratory therapy.

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The team operates at the intersection of strategy, commercial execution and healthcare outcomes, working with enterprise partners to build sustainable, value‐driven growth models across the provider ecosystem.

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Key Responsibilities

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- Lead and manage designated national and enterprise accounts across Australia
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- Build and strengthen relationships at national, regional and local levels to embed ResMed solutions into customer business strategies
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- Act as the primary contact for national account field leadership and key business units
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- Identify customer and market needs through structured engagement and internal feedback loops
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- Develop and implement customer programs that support business growth and revenue objectivesSet sales goals per account, forecast quarterly performance and analyse trends
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- Provide strategic direction to internal sales teams through account intelligence and insights
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- Transition a portfolio to a less experienced team member, providing coaching for up to 6 months
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- Support the Head of Sales with coaching, mentoring and complex business matters, particularly within the provider channel
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- Manage internal channel conflict to ensure outcomes align with ResMed's broader strategy
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- Maintain accurate account records and activity tracking within Salesforce
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- Manage assigned budgets with discipline and cost efficiency
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- Deliver high‐level corporate and executive‐level presentations
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- Stay informed on reimbursement environments, tools, services and programs impacting customers
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- Identify and develop new channel relationships and growth opportunities
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- Contribute to the execution of ResMed's ANZ strategic plan
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About ResMed

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ResMed is a global leader in sleep and respiratory health, supporting millions of people worldwide with innovative medical devices, digital health solutions and connected care technologies.

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In ANZ, our Wholesale and Provider partnerships play a critical role in improving patient outcomes, enabling scale and driving sustainable growth across the healthcare ecosystem. At ResMed, strategy, care and commercial thinking go hand‐in‐hand.

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What we're looking for

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- 5+ years of successful medical or B2B sales experience
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- Demonstrated success managing large, complex customer portfolios
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- Strong strategic and consultative selling capability
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- Proven ability to lead with business value and commercial insight
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- Experience using Salesforce (SFDC) or similar CRM platforms
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- High accountability, strong execution focus and a sense of urgency
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- Excellent written, verbal and executive‐level communication skills
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- Ability to travel as required
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Highly regarded

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- Prior top‐ranked performance in medical or enterprise B2B sales
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- Experience working within the provider, wholesale or healthcare channel
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- Exposure to coaching, mentoring or sales leadership responsibilities
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What Makes This Role Stand Out

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- Influence ANZ‐wide B2B strategy, not just individual accounts
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- Partner with some of ResMed's largest enterprise customers
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- High visibility with senior leaders and cross‐functional teams
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- Prospect to shape programs, processes and future capability
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- Purpose‐driven work that improves access to healthcare solutions
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If you're a strategic, outcomes‐driven sales leader who thrives in complex environments and values long‐term partnerships — we'd love to hear from you.

📌 Strategic Account Manager (New South Wales)
🏢 Resmed
📍 New South Wales