Team Global Express is seeking a proactive Customer Support Consultant to support high-value B2B customers. You will monitor shipments, investigate issues, and coordinate across Operations to resolve problems. Expect 2–4 hour response windows and ownership from issue to resolution.
You’ll handle inquiries via phone, email, and online channels, building strong customer relationships while meeting performance targets. Adaptable work arrangements are available.
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📌 ProactiveB Shipments Support Specialist (Hobsons Bay City)
🏢 Team Global Express
📍 Hobsons Bay City
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