Sydney, Australia

South Australia, Australia - Remote

Western Australia, Australia

Queensland, Australia

Victoria, Australia – Remote

New South Wales, Australia – Remote

Full time

R14636

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact

Your day-to-day

- Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed

- Meet regularly with clients to review support interactions, system status, key issues, emerging threats and how to combat them using Proofpoint products and services

- Develop deep understanding of customer’s business and operational needs

- Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management

- Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions

- Provide proactive recommendations that protect our customer’s information assets,leveragingthe Proofpoint product suite

- Identifyand prioritize short term and long-term goals

- Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team

- Plan, document, andidentifyrisks and challenges for production changes that span multiple services or technologies

- Monitors levels customer satisfaction and escalates customer concerns as necessary

- Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints

- Uses independent judgment within broad parameters

- Designs and implements solutions to complex problems with minimum supervision

- Provide technical guidance to customer teams and respond to enquiriesregardingproduct features and functionality

Email-Centric Threat hunting & Detection

- Lead proactive,



hypothesis-driven threat hunting focused on email-borne threats, including phishing, business email compromise (BEC), credential harvesting, malware delivery, and abuse of trusted services

- Analyze messaging telemetry, email headers, URLs, attachments, and user interaction data toidentifylow-signal, evasive, or novel attack patterns

- Correlate customer email data with Proofpoint threat intelligence to uncover emerging attacker infrastructure, techniques, and social engineering trends

- Investigate suspicious or ambiguous email activity todetermineattacker intent, scope of impact, and risk to users and the organization

- Translate threat hunting findings into actionable recommendations, detection improvements, and preventative controls using Proofpoint solutions

- Partner with internal threat research, detection engineering, and product teams to share email-centric threat insights and improve platform-wide protections

- Deliver explicit, customer-facing briefings on email threat hunting results, trends, and lessons learned, tailored to both technical and executive audiences

What you bring to the team

- 3+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas

- Managed security or consultancy experience isrequired

- Knowledge of data communication concepts and technologies, specifically email and networking

- Develop innovative ways toleverageexisting data and correlate customer data with other sets available at Proofpoint

- Working knowledge of Windows, Active Directory, and Microsoft Exchange

- A history of successfully motivating and inspiring coworkers your team and ensure they work efficiently and effectively

- Ability to effectively work in a team environment as well as independently

- Must be proactive and have outstanding verbal and written communication skills

- The successful candidate will have relevant experience with Proofpoint products and understand threat protection

- A deep understanding and up-to-date handle on the evolving threat landscape, giving briefings to customers,prospectsand internal groups to spread threat intelligence landscape awareness

- Proactive, self-starter driven by setting and achieving goals

- Background in security, especially around threat actor tactics, techniques, and procedures





Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

- Competitive compensation

- Comprehensive benefits

- Career success on your terms

- Flexibile work environment

- Annual wellness and community outreach days

- Always on recognition for your contributions

- Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to .

Our BRAVE Values:

At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow.

We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.

We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together.

This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one.

Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

#J-18808-Ljbffr

📌 Threat Strategy Manager (Victoria)
🏢 Proofpoint
📍 Victoria