- Provide customer-focused academic support and course administration across the student lifecycle
- Work with academic leaders, faculty members and University stakeholders
- Implement faculty-wide academic administration process improvements
- Coordinate academic governance committees, including Learning and Teaching, Examination, Academic Progression, Curriculum and Course Advisory committees
- Maintain accurate course, subject and student data across academic administration systems and processes
- Support compliance with legislation, regulatory standards, professional requirements and University policies
- Support course accreditation, course review, material change notifications and professional association submissions
- Develop and implement teach-out and transition plans
- Coordinate course and subject review processes, including data validation, reporting and stakeholder updates
- Process and distribute student results accurately and on time
- Maintain student records, academic transcripts, parchments, graduation documentation and certification records
- Manage antecedent institution and archived records and respond to student records enquiries
- Undertake privacy and data integrity checks
- Track project timelines, deliverables and risks and provide status updates
- Coordinate follow-up actions
- Contribute to internal audits, risk management, continuous improvement and high-performing academic administration practices

Requirements

- At least three years’ experience in higher education, VET or a dual-sector environment
- A bachelor’s degree or relevant equivalent experience
- Qualifications in project, process or change management highly regarded
- Knowledge of TEQSA, ASQA,



the Higher Education Standards Framework, Standards for RTOs 2015, ESOS and the National Code 2018
- Experience in student records, results processing, certification documentation, academic governance or course administration
- Demonstrated ability to manage projects and deliver measurable process and service improvements
- Experience using Lean, Six Sigma or similar approaches
- Solid data management, reporting and problem-solving skills
- Ability to manage competing priorities
- Strong stakeholder relationship-building and communication skills
- Commitment to quality, compliance, accuracy, teamwork and continuous improvement

Core Competencies

Demonstrates expertise in academic administration, project management, and compliance within higher education, ensuring accurate data management and stakeholder engagement throughout the student lifecycle.

Highest-signal resume keywords

- Academic Administration
- Project Management
- Data Management
- Stakeholder Relationship-Building
- Compliance with Regulatory Standards

Hard Skills

- Course Administration
- Results Processing
- Certification Documentation
- Process Improvement
- Data Validation
- Reporting
- Change Management
- Lean Methodology
- Six Sigma
- Privacy and Data Integrity Checks

Soft Skills

- Communication Skills
- Problem-Solving Skills
- Teamwork
- Ability to Manage Competing Priorities
- Commitment to Quality

Certifications & Qualifications

- Bachelor's Degree
- Qualifications in Project Management

Industry Keywords

- Higher Education
- VET
- TEQSA
- ASQA
- Higher Education Standards Framework
- Standards for RTOs 2015
- ESOS
- National Code 2018
- Academic Governance
- Continuous Improvement

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📌 Academic Administration Coordinator (Brisbane)
🏢 Jobtailor
📍 Brisbane