Job Description

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- Connect with customers through different channels and assist with queries
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- Support documentation for the settlement process
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- Manage vehicle onboarding and lease activations
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- Assist with in-life lease management tasks, including keeping budgets on track and processing claims
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- Maintain accurate information in the CRM leasing system
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- Handle ad hoc administrative tasks
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- Support customers throughout their novated lease journey and ensure the process runs smoothly from start to finish
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- Collaborate with the Novated Operations Team
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Requirements

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- Experience in salary packaging, novated leasing, finance, or a similar field
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- Strong track record in customer support or engagement roles
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- Skilled at juggling multiple tasks and handling high call volumes
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- Highly organised and able to meet deadlines
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- Excellent attention to detail
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- Ability to work in a adaptable, hybrid workplace
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Core Competencies

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Demonstrates expertise in customer support and engagement, with a strong focus on managing novated leasing processes and maintaining accurate CRM information. Capable of handling multiple tasks efficiently while ensuring attention to detail and meeting deadlines.

📌 Novated Leasing Administrator (Victoria)
🏢 Jobtailor
📍 Victoria