Lime seeks a Customer Success Manager in Sydney, Australia for a 12-month fixed-term contract. You will own day-to-day customer support across active and future Commercial Delivery pilots, handling inquiries, cashing out refunds, and ensuring smooth issue resolution.
You will work across Zendesk and other tools, coordinating with Product, Engineering, Payments, and Operations to maintain service quality. Solid English, analytical mindset, and multi-market experience are valued.
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📌 Customer Success Manager - Global APAC Coverage (Hybrid) (New South Wales)
🏢 LimeBike Germany
📍 New South Wales
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