Job Description

n Senior Software Engineer (AI and Platform) – FetchAbout Fetchn

Fetch is how modern pet parents give their pets the best care. One pink app for insurance, health, and care – easy, fair, and kinda fun. We've raised our Series A from Lightspeed and Airtree, customers love us (rated #1 by Choice Magazine!), and we're growing fast.

What we’re looking forn

We're looking for a sharp, ambitious engineer who's excited to build AI-driven products that improve pet health, streamline veterinary care, and help millions of pets live healthier lives.

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Location: Sydney (Hybrid – Tue/Wed/Thu in-office)

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Compensation: Series A salary + meaningful equity upside

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Stack: TypeScript, React, Next.js, NestJS, GCP

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Tooling: Cursor, Claude, and unlimited AI tools – no token limits

Your rolen

You’ll work directly with product, design, and leadership to architect and ship high-impact features that drive measurable improvements in pet health outcomes and veterinary efficiency. You’ll own technical decisions, mentor engineers, and set the bar for quality.

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- Ship real products that improve pet health and veterinary care
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- Build event-driven systems to manage pet health data, streamline vet workflows, and simplify pet parent interactions
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- Turn cutting-edge AI into reliable, production-ready features (guardrails, evals, monitoring)
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- Collaborate directly with vets, ops, and product teams to create meaningful, measurable improvements in pet health outcomes
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What you’ll buildn n
- Real-time, event-driven architecture: Vet visits triggering health record updates, follow-up reminders, and actionable insights in minutes (not days)
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- AI-powered clinical workflows: Automating triage, symptom evaluation, summarisation, follow-ups, and personalised care recommendations
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- Reliable workflow engines: Robust,



human-friendly systems with comprehensive audit trails, replayable decisions, and clear paths for humans-in-the-loop
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- Productionising AI: Turning fuzzy outputs into explicit, safe decisions using structured outputs, verification, and targeted explainability
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- Data-driven AI evaluation loops: Labelled datasets, offline/online evaluations, regression tests, and ongoing monitoring so quality stays stable
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- Core domain models & platform primitives: Foundations (Pets, Health Records, Care Plans) that enable rapid, safe innovation
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About Youn

You ship fast, smart, and reliably. You simplify complexity relentlessly, are comfortable making decisions quickly, and care deeply about creating impactful outcomes for pets.

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- 5+ years shipping impactful software at scale
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- Comfortable with TypeScript, React, Next.js, and GCP (or similar and quick to adapt)
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- Pragmatic builder – knowing when to scale and when to iterate quickly
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- You have great product thinking, and love to understand the user problem, challenge requirements, and push for outcomes over output
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- Obsessed with reliability, observability, and trustworthiness
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- Clear communicator, effective collaborator across teams
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- Strong backend foundations: highly scalable distributed systems with solid resilience processes and auditability of all automated decisions
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- Experience with event-driven architectures or workflow engines
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- Real-world production AI experience (structured outputs, evaluation loops, guardrails)
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- Bonus – experience in healthcare, veterinary, fintech or related industries
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What it's like heren

We're ambitious, collaborative, and genuinely enjoy building together. The Fetch team is smart, thoughtful, and kind – low ego, open, caring, and always supportive.

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- You’ll be involved early in strategy. You're encouraged to give your opinion and debate with founders and the rest of the team
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- Weird is welcome. We value unexpected perspectives and people who think differently, so just be you
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- Unlimited AI tooling – no token limits or approvals needed. Just try things
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- Work on a product genuinely loved by tens and tens of thousands of pets, pet parents and vets
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- We're growing FAST. It's an exciting time to join and you'll directly impact the future of our products
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- We say "steward" not "owner" – the accountability is real, the language signals how we hold it
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And The Perksn n
- Competitive Series A salary + meaningful equity
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- Hybrid working (3 days Sydney office, flexible WFH)
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- Latest MacBook Pro and a top setup
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- Two team retreats each year
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- Office dogs for cuddles and interruptions
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- Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap
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Key Responsibilitiesn n
- Building AI-driven products
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- Architecting high-impact features
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- Mentoring engineers
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Key Strengthsn n
- TypeScript
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- React
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- AI implementation
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- Event-driven architecture
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- Healthcare experience
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- Collaboration tools
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Why Fetch is partnering with Hatch on this role.n

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Fetch not with Hatch.n

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📌 Senior Software Engineer (AI and Platform) (New South Wales)
🏢 Hatch
📍 New South Wales