Job Description

Support Worker | Children's Services

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Purpose. Growth opportunities. Real impact.

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Multiple Permanent Part Time positions available

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Could you be the person a young person remembers because you showed up when they needed you most?

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At Aruma, you'll support children and young people aged 5-18 who have experienced trauma, loss and disruption. You'll help them feel safe, build trust, discover their strengths and develop the confidence and skills to thrive.

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Some days you'll be kicking a footy, heading out into the community or celebrating a big achievement. Other days, you'll be helping a young person navigate a difficult moment.

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It's not always easy. But it matters.

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And while you help young people grow, we'll help you grow too.

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New Services. New Team. New Opportunities.

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Whether you're experienced in residential care or ready to take your first step into the sector, this is an opportunity to build a meaningful career with a team that invests in you.

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What You'll Do

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As a Support Worker, you'll help create a safe, nurturing and inclusive home where young people can be themselves, build relationships and work towards their goals.

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You'll

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- Build genuine, trusting relationships with children and young people
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- Support everyday life including school, appointments, life skills and recreation
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- Create safe, trauma-informed and developmentally appropriate environments
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- Support young people to build independence, confidence and resilience
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- Encourage participation in sport, music, art, community activities and hobbies
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- Help young people navigate challenges and celebrate their successes
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- Advocate for their rights, voice, choices and aspirations
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- Work collaboratively with families, schools, therapeutic professionals and your team
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No two shifts are the same. That's part of what makes the work so rewarding.

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This Is More Than Residential Care

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Residential care isn't simply about managing behaviours.

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It's about understanding the story behind them.

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Children and young people in out-of-home care may have experienced significant adversity. Your consistency, patience and ability to build relationships can help create the safety and trust they need to move forward.

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A conversation.

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A shared laugh.

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A successful school day.

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A first step towards independence.

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The small moments can become the big moments.

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Bring Your HEART to Work

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At Aruma, we believe every child and young person deserves dignity, inclusion, choice and the opportunity to live the life they want.

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Our HEART Values Guide How We Work

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- Human Rights Warriors - champion dignity, inclusion and equality
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- Enjoy Life - create moments of joy, connection and possibility
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- Awesome Participants - support young people to live the lives they choose
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- Revolutionary Spirit - challenge the status quo and find better ways
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- Terrific Teams - work alongside people who care as much as you do
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What's In It For You?

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We know meaningful work is only part of the picture. You also want to know that your employer will invest in your future.

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- Salary packaging up to $15,900, plus $2,650 meals and entertainment
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- Emerging Leaders Programs designed to help you build leadership capability, confidence and experience for your next career step
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- Genuine Career pathways into Service Leader, Service Management and other leadership roles
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- Flexible rostering across days, evenings, weekends and sleepovers
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- Ongoing training and development in trauma-informed practice, therapeutic care and leadership
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- Scholarship opportunities to support further study, qualifications and professional growth
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- Fitness Passport and health & wellbeing benefits
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- Employee Assistance Program for you and your family
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- Discounted health insurance
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- BRAVE Awards to recognise your contribution
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Your first role with Aruma doesn't have to be your last.

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Whether you want to deepen your expertise, gain a qualification, explore leadership or take your career in a new direction, we'll support you to keep learning and growing.

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Start where you are. Build your skills. Discover what's possible.

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Are You the Person We're Looking For?

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You don't need to have all the answers.

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You do need to care, be willing to learn and show up.

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You'll Be Someone Who Is

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- Passionate about helping children and young people succeed
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- Patient, empathetic and able to build trust
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- Curious, reflective and open to learning
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- Reliable, resilient and emotionally aware
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- A strong communicator and team player
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- Committed to human rights, inclusion and choice
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- Comfortable working across a 24/7 residential care environment
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A Certificate IV in Child, Youth and Family Intervention (Residential Care) or equivalent is highly regarded, including those currently working towards the qualification.

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You'll Also Need

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- First Aid and CPR
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- Working With Children Check
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- NDIS Worker Screening Check
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- Current driver's licence and insured vehicle
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The Roster

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This is a 24/7 service, so your roster may include:

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- Day shifts
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- Evening shifts
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- Sleepovers
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- Weekends
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- Public holidays
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Flexibility and consistency are important to help young people experience the stability they deserve.

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Every Child Matters. Your Work Can Make the Difference.

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At Aruma, we're not just filling shifts.

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We're building teams of people who believe every child deserves safety, belonging and the opportunity to reach their potential.

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If you want a job where you can make a genuine difference, be part of a supportive team and build a career with purpose, we'd love to hear from you.

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Bring your HEART. Build your career. Change a child's story.

📌 Support Worker Childrens Services - Toowoomba (Toowoomba Regional)
🏢 Aruma
📍 Toowoomba Regional