We operate two serviced apartment properties in North Hobart and Hobarts waterfront. The properties are a combined Hotel/Residential operation. We are seeking a friendly and motivated Guest Service Agent/Receptionist to join our team. This is a casual role, offering flexible hours and the opportunity to work in a vibrant hospitality environment.
n
Australian work rights are required for this position.
n
What you'll be doing
n
Greeting and welcoming guests in a friendly and professional manner
n
Checking guests in and out efficiently and resolving any queries or issues
n
Providing exceptional customer service and ensuring guests have an exceptional experience
n
Handling cash and card transactions accurately
n
Assisting with general administrative duties as required
n
Maintaining high standards of cleanliness and presentation in the reception area
n
Promoting the hotel's facilities, services and local attractions to guests
n
What we're looking for
n
Previous experience in a customer service or front office role within the hospitality industry
n
Minimum 2 years front office hotel experience in an Australian hotel required
n
Solid communication and interpersonal skills with the ability to engage with guests of all backgrounds
n
Excellent attention to detail and the ability to work accurately under pressure
n
Competent in using hotel management and reservation systems
n
Experience with any property management system required
n
Flexible and adaptable, with the ability to work a variety of shifts over a seven day roster.
n
Availability to work morning shifts, afternoon shifts, evening shifts, weekend shifts, and public holidays
n
A positive, friendly and professional attitude
n
What can I earn as a Guest Services Agent
📌 Guest Service Agent/Receptionist (Hobart)
🏢 Leading
📍 Hobart
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.