Job Description

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This is a Head of Growth role with Fetch based in Sydney, NSW, AU

Role Seniorityn

senior, director, c-level

About Fetchn

More about the Head of Growth role at Fetch

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Fetch is how modern pet parents give their pets the best care. One pink app for insurance, health and care. We’ve raised our Series A from Lightspeed and Airtree, we’re rated 4.9 on Google, #1 by CHOICE, and we’re growing fast. Now we’re turning Australia’s fastest-growing pet insurance brand into Australia’s most-loved consumer pet health brand.

The rolen

We’re looking for an exceptional Head of Growth to own how Fetch grows: the strategy, system, and team.

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This is a senior player-coach role across acquisition, conversion, lifecycle, referrals, partnerships, website, and new channels. Your job is to build the engine that gets Fetch in front of every pet parent in Australia - in ways that are creative and clever.

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Growth has to feel like Fetch: crafted, warm, fun, trustworthy, and a little bit magic. The ad, the website, the landing page, the first 30 seconds in-app, the referral loop all matter.

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- Location: Sydney, hybrid, 3–4 days in office
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- Employment type: Full time
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- Compensation: Series A salary and equity
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- Working with: Reports to a co-founder and leads a small growth team. We’re flat, fast and care about the best idea.
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What You’ll Build And Ownn n
- A growth engine that compounds: weekly testing rhythms across creative, paid, website, product, and lifecycle
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- A website and funnel that converts: thoughtful, clever, personal
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- New growth routes: vets, breeders, rescues, partnerships, community, and channels no one else in the category is trying
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- A scalable paid engine: Meta, TikTok, Google etc.



with unit economics that hold as spend grows
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- An AI-native testing system: agents and workflows that test creative, landing pages, offers, and lifecycle ideas every week
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- A small team: hired, coached, and led by you
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- A clear view of what’s working: CAC, LTV, payback, conversion, retention
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About Youn

You’ve scaled something before to hundreds of thousands of people, and you have the ambition and drive to make it happen again at Fetch.

This Might Look Liken

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- 5+ years in growth, ideally in a venture-backed consumer business
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- Ownership across growth strategy, budget, team, and targets
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- Experience building a creative or growth-testing operation
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- Strong understanding of CAC, LTV, payback, cohorts, and conversion
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- Good judgement across copy, design, websites, landing pages, offers, and customer experience
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- A sharp eye for creative that works on Meta, TikTok etc.
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Nice to have: subscription, referral, product-led growth, you don’t need insurtech or fintech experience!

You’ll Probably Love This Role Ifn

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- You’re super ambitious and want to grow very fast!
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- You’re all in on AI
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- You’re optimistic and ambitious, and you make people around you want to go harder
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- You’re clever and creative, and come up with ideas others don’t
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- You care about tiny details that make a brand loved
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- You love pets
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You Probably Won’t Love This Role Ifn n
- You want a big team, big agency roster and distance from the work
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- You need perfect data, briefs or structure before moving
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- You’re uncomfortable being challenged, or think people should stay in their lane
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- You think growth is just numbers
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What It’s Like Heren n
- The Fetch team vibe is ambitious, smart, hard-working, thoughtful, and kind.
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- You’ll be involved early in strategy, with room to debate ideas with founders and the team
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- You’ll work on a product genuinely loved by pet parents, vets and the broader pet community
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- We’re growing rapid, and you’ll directly shape the future of Fetch
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Perksn n
- Competitive Series A salary + meaningful equity
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- Hybrid working (3 days Sydney office, flexible WFH)
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- Latest MacBook Pro and a top setup
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- Two team retreats each year
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- Office dogs for cuddles and interruptions
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- Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap
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- Inclusive parental leave policy
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- 5 weeks annual leave
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Key Responsibilitiesn n
- Building a growth engine
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- Developing a conversion funnel
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- Leading a growth team
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Key Strengthsn n
- Growth strategy
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- Creative testing
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- Data analysis
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- Subscription models
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- Insurtech knowledge
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- Community engagement
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Why Fetch is partnering with Hatch on this role.n

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Fetch not with Hatch.n

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📌 Head of Growth (New South Wales)
🏢 Hatch
📍 New South Wales