Be the friendly face at the heart of a thriving retirement community.

Are you a people person who loves creating positive experiences? Do you enjoy variety, building relationships, and keeping things running smoothly behind the scenes?

Join our welcoming team at Dee Why Gardens, where you'll play an important role in helping residents feel supported, connected and at home every day.

As our Village Administrator, you'll be the first point of contact for residents, families, visitors and contractors, delivering exceptional customer service while providing essential administrative and operational support to the village.

Permanent Part-Time | Monday, Tuesday & Thursday 22.5 Hours per week.

Your Day at Dee Why Gardens

Nestled in the heart of Sydney's beautiful Northern Beaches, Dee Why Gardens is a modern retirement village surrounded by beautifully landscaped gardens and a warm, welcoming community.

No two days are the same in this role. One moment you might be greeting residents and visitors at reception, the next you're coordinating contractors, supporting village operations, helping organise community events, or preparing communications that keep residents informed and connected.

Working closely with the Village Manager, you'll help ensure the village operates smoothly while creating positive experiences for everyone who walks through our doors.

In this role, you'll:

- Welcome residents, visitors and contractors with warmth and professionalism
- Manage reception and respond to phone, email and in-person enquiries




- Provide administrative support across village operations
- Maintain accurate records and assist with invoice processing
- Coordinate contractor inductions and support safety and compliance activities
- Create newsletters and community communications
- Help deliver village events, activities and resident initiatives
- Provide general support to ensure the village continues to run smoothly

How You’ll Make an Impact

For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously and collaboratively to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.

To be successful in your application, you will have the following;

- Administrationand demonstratedcustomer service experience
- Demonstrated experience usingMicrosoft Office (Outlook, Word, Excel)andability to pick up new systems
- Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse community
- Exceptional interpersonal skillswith a friendly, approachable personality that helps build trust and rapport with residents, families, and team members




- Behighly organisedand able toprioritise competing tasks
- Willingness to learnand professionally develop
- Aprofessional,initiative-takingandcan-do attitude
- Current First Aid/CPR – Or willing to obtain
- Current Australian Drivers Licence

About Keyton

With 65+ villages, 15,000 residents and 800 team members nationwide, Keyton is one of Australia's leading owner and operators of retirement living communities. For over 30 years, we've been creating places where residents and employees alike can thrive, connect and feel a true sense of belonging.

Keyton Perks & Benefits

- Career development and growth opportunities
- Generous leave entitlements, including 4x wellbeing days per year. That’s almost an additional week off in addition to your annual leave!
- Training and working with a supportive and fun team
- Thrive as part of a strong team in an exceptional work environment
- Employer referral program
- Reward & Recognition Services
- Health & Wellbeing and Reward Program
- Exclusive access to Sonder mental wellbeing app
- Discounted health insurance, annual vaccinations and skin checks
- The chance to make a meaningful impact in the lives of our residents

Ready to Lead with Heart

If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you!

Please note : The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.

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📌 Village Administrator (Sydney)
🏢 Keyton
📍 Sydney