- Manage a portfolio of strata claims for both residential and commercial properties
- Act as 2IC for Team Leader
- Assess situations and handle complaints with professionalism
- Manage inbound calls and offer support to various stakeholders, including brokers, strata managers, internal technical teams, assessors, and security providers
- Prepare formal responses, make decisions on claims, and process payments
- Up to $110,000 plus super salary pending experience plus bonus
- Fantastic career progression opportunities evident in both technical roles and management opportunities
- Outstanding company culture focused on team success and effective management.
- WFH 3 days a week
- Sydney, Melbourne and Brisbane location

Ideal Candidate





- 3+ years experience managing strata claims
- Complaints resolution experience
- Calm under pressure, able to manage competing priorities
- Ability to work collaboratively in a rapid-paced, team-based environment

We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.

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📌 Senior Claims Specialist (New South Wales)
🏢 Kennedy Reid | Recruitment Agency
📍 New South Wales