14 Sep
|
Jobtailor
|
New South Wales
14 Sep
Jobtailor
New South Wales
Jobtailor is seeking a proactive Customer Support Specialist with experience in Property Management or Real Estate to be the first line of contact for inbound inquiries by phone, email, and chat. You will answer questions using the Knowledge Base, triage issues, and provide polished email and chat responses.
You will document conversations in Zendesk and support knowledge base development. The role emphasizes customer advocacy, feedback to product and engineering teams, and identifying upsell
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📌 Real Estate Support Specialist — Zendesk & Upsell (New South Wales)
🏢 Jobtailor
📍 New South Wales