APAC Regional Customer Care Leader - Disputes & Compliance (City of Gold Coast)

APAC Regional Customer Care Leader - Disputes & Compliance (City of Gold Coast)

14 Sep
|
Travel + Leisure
|
City of Gold Coast

14 Sep

Travel + Leisure

City of Gold Coast

Travel + Leisure Co. is seeking a Senior Manager, Customer Care – South Pacific to lead the Internal Dispute Resolution function across Australia and our Philippines operations centre. You will oversee complex customer matters, strengthen retention and ensure regulatory compliance.

This senior role requires robust leadership, RG 271 knowledge and experience managing AFCA-referred complaints, with collaboration across Sales, Legal, Compliance and Member Services.

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📌 APAC Regional Customer Care Leader - Disputes & Compliance (City of Gold Coast)
🏢 Travel + Leisure
📍 City of Gold Coast

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