Technical Support Specialist (SaaS) — EdTech, Hybrid (Williamstown)

Technical Support Specialist (SaaS) — EdTech, Hybrid (Williamstown)

14 Sep
|
Schoolbox
|
Williamstown

14 Sep

Schoolbox

Williamstown

Schoolbox is seeking a Level 2 Customer Support Specialist to join our Infrastructure & Support team. You’ll deliver high-quality technical support to schools using the Schoolbox platform and partner products, handling tickets, calls, video, chat and events with transparent, timely guidance.

You’ll mentor teammates, triage workload, and help identify recurring issues while partnering with Product, DevOps, School Engagement and Customer Success to improve documentation and automation for an even

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📌 Technical Support Specialist (SaaS) — EdTech, Hybrid (Williamstown)
🏢 Schoolbox
📍 Williamstown

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