Universal Store is seeking a customer-centric candidate to join our Customer Experience team on a casual basis in Brisbane. You’ll handle inquiries across retail and online channels, resolve returns and escalations, and support store colleagues to deliver outstanding service.
The role emphasizes problem-solving, collaboration with our Digital and Marketing teams, and a commitment to improving the customer journey across in-store and online experiences.
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📌 Customer Experience Specialist — Hybrid & Online (Brisbane City)
🏢 Universal Store
📍 Brisbane City
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