SA Water is seeking a senior leader to head the Customer Care Centre in South Australia, shaping how customers experience service across 24/7 operations. You will drive customer advocacy, manage complex complaints and lead transformation initiatives that link policy, technology and people.
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Working with executive leaders and regulators, you will develop capability, empower leadership and ensure delivery excellence while focusing on vulnerable customers and the community we serve.
📌 Customer Care Centre Transformation Leader (South Australia)
🏢 SA Water
📍 South Australia
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