Job Description

Account Manager (Paid Media)

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Brisbane CBD | Hybrid or Remote (Australia) | Full-Time

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You Understand The Work. That's Why Clients Trust You.

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Most agencies hire Account Managers who can manage relationships but can't confidently challenge or interpret what's happening in the marketing.

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We're not doing that.

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We're looking for an Account Manager with strong Google Ads knowledge who can own client relationships while understanding the work well enough to lead meaningful conversations internally and externally.

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You won't be hired to sit in Google Ads all day building campaigns.

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We have media buyers for that.

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Your job is to own the client relationship, understand their business, guide the strategy, communicate clearly and make sure the right people are accountable for the right work.

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But to do that properly, you need real depth in Google Ads.

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Deep enough to review performance before a client call.

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Deep enough to understand what's driving results.

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Deep enough to ask a media buyer the right questions, challenge an explanation when something doesn't stack up and help coach the team towards better strategic thinking.

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You don't need to be the person making bid adjustments.

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You do need to know what good looks like.

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What You Need To Know, And What You Don'tYour Depth Is Google Ads

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Google Ads should be one of your strongest areas of expertise.

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You've worked with real accounts. You've developed strategy,



diagnosed performance issues and understand what drives results.

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You understand campaign structure, keywords, search intent, budgets, bidding, conversion tracking and attribution.

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You can look at performance and form your own view.

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When a media buyer explains why performance dropped, you know enough to ask the right follow-up questions. You can tell the difference between a genuine diagnosis and a comfortable explanation.

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You'll work closely with our media buyers, helping review strategy, identify opportunities and raise the level of thinking across the team.

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Your Fluency Is The Wider Funnel

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You don't need to be the expert in everything.

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But you need to understand enough about the wider marketing ecosystem to know when the problem isn't the ad account.

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Landing pages.

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Offers.

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Creative.

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Conversion tracking.

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Attribution.

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SEO.

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Email and follow-up.

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You should be able to spot when one of these areas is affecting performance and know which specialist needs to be involved.

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That's the whole point.

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Clients get one person who understands their business and understands enough about the work to lead the right conversations.

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What You'll Actually DoOwn Your Clients

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You'll be the primary point of contact for a portfolio of clients.

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You'll:

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- Build robust, trusted and long-term client relationships
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📌 Digital Account Manager - JRNY Digital (Queensland)
🏢 OpenTalent
📍 Queensland