BITS Technology Group on the Gold Coast is seeking a client-focused Level 2 Service Desk Technician to join our service team. You will own escalated issues, guide Level 1 colleagues, and help strengthen our internal knowledge base for faster, more consistent resolutions.
You will work across Microsoft 365, networks, servers, and shared systems, delivering explicit, high-quality documentation and outstanding client experiences. Occasional overtime may be required.
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📌 Hybrid Level 2 Service Desk Technician — It Support Pro Gold Coast (Australia)
🏢 BITS Technology Group
📍 Australia
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