Job Description

Manager - Home Lending Credit Risk Automation

n

Help shape the future of credit decisioning through policy, automation and analytics. Improve automated lending outcomes through data-driven policy and process changes. Work closely with analytics, technology and credit risk teams to deliver meaningful change. Influence customer experience, operational efficiency and portfolio performance.

n

Do work that matters. As Manager, Home Lending Credit Risk Automation, you will play a key role in improving how home loan applications are assessed and processed.

n

Using analytical insights and portfolio intelligence, you will identify opportunities to simplify policy, improve business rules, strengthen automation outcomes and reduce unnecessary manual intervention.

n

You will partner with stakeholders across Credit Risk, Analytics, Operations, Product and Technology to help shape more efficient, consistent and customer-focused lending decisions.

n

See yourself in our team

n

Be part of the team at the heart of how CommBank serves Australia. Retail Banking Services supports more than 10 million personal and small business customers with market-leading products, services and digital experiences. BU Blurbs.docx highlights the opportunity to make a positive impact on customers while building a rewarding career.

n

Within Home Buying Credit Risk, you'll join a newly established team focused on using analytics, automation and policy expertise to improve credit decisioning outcomes.

n

Key Responsibilities:

n

n
- Review credit policies, processes and business rules to improve automated decisioning outcomes
n
- Translate analytical findings into practical policy and operational improvements
n
- Support decision engine and business rule optimisation initiatives
n
- Collaborate with analysts to identify trends,



bottlenecks and root causes within application journeys
n
- Prepare recommendations and implementation plans for key stakeholders
n
- Assess customer, risk and operational impacts of proposed changes
n
- Support delivery of automation and process improvement initiatives
n
- Monitor outcomes and identify further opportunities to improve performance
n

n

We're interested in hearing from people who:

n

You bring strong lending and credit risk experience together with a practical understanding of analytics, automation and evidence-based decision making.

n

Credit Risk & Business Expertise:

n

n
- Experience within mortgage lending, credit risk, lending policy, credit assessment or credit strategy
n
- Understanding of responsible lending obligations and credit risk frameworks
n
- Experience developing or implementing lending policies, operational processes or business rules
n
- Ability to influence stakeholders and drive outcome-focused change
n

n

Technical Skills & Analytical Capability:

n

n
- Experience working within decision engine, credit decisioning or automated lending environments.
n
- Demonstrated hands-on experience using tools such as SQL, SAS, Python, R, Tableau, Power BI and AI tools.
n
- Understanding of business rules frameworks and policy translation into system-based outcomes
n
- Exposure to workflow automation and operational process improvement initiatives
n




- Experience with credit strategy systems, decisioning tools or lending technology platforms
n
- Understanding of data architecture concepts and data flows that support credit decisions
n
- Familiarity with advanced analytics techniques and performance analysis methodologies
n
- Exposure to machine learning, predictive models or AI-supported decisioning environment
n
- Experience using process mining, operational analytics or root-cause analysis techniques
n
- Ability to translate analytical insights into policy, process and customer outcomes
n

n

Qualifications (Desirable):

n

n
- Degree qualification in Finance, Economics, Statistics, Mathematics, Data Analytics, Business, Risk Management, Information Systems or a related discipline
n
- Relevant industry certifications, lending qualifications or analytics-related credentials will be highly regarded
n

n

Working with us:

n

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our career's website.

n

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and versatile workplace. We are working hard to recruit people who represent the diversity of our customers and our society.

n

You may just be the perfect candidate for this opportunity or another within CommBank.

n

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professiona

📌 Manager - Home Lending Credit Risk Automation (New South Wales)
🏢 Cba
📍 New South Wales