DFP Recruitment in Brisbane seeks an experienced Operations Manager to lead the day-to-day delivery of a recent contact centre supporting individuals through complex circumstances. You will shape service excellence and drive operational performance as part of a dedicated team.
You will oversee performance, workforce leadership and risk management, use data-driven insights to improve customer experience, and build a positive, inclusive workplace.
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📌 Strategic Contact Centre Operations Lead (Brisbane City)
🏢 Dfp Recruitment
📍 Brisbane City
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