Job Description

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- Quick growing Cloud/Managed Services environment.
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- Strong team-based culture.
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- Blend of office based, Customer site and WFH.
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- Provide support for laptops, desktops, mobile devices, and peripherals across Windows and macOS.
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- Manage and maintain Windows patch compliance across end-user devices using Microsoft Intune, ensuring timely deployment of security and feature updates in line with organisational policy.
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- Administer and optimise the Microsoft 365 suite - Teams, Exchange Online, SharePoint, and OneDrive, ensuring service reliability and a seamless end-user experience.
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- Manage identity and access through Microsoft Entra ID: configure Conditional Access policies, SSO integrations, MFA, and Privileged Identity Management (PIM).
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- Own the Intune endpoint management lifecycle - device enrolment, configuration profiles, compliance policies, app deployment, and Autopilot provisioning across Windows and mobile platforms.
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- Deploy and maintain Azure Virtual Desktop environments: manage host pools, session hosts, FSLogix profile containers, and golden images.
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- Manage incidents, service requests, and changes through ServiceNow, meeting SLA targets and driving root-cause resolution.
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- Deep expertise with Microsoft 365 - Teams, Exchange Online, SharePoint,



OneDrive and Microsoft 365 tenant administration via Admin Centre and PowerShell.
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- Hands-on experience with Microsoft Entra ID: Conditional Access, MFA, SSO integrations, Privileged Identity Management, and hybrid identity.
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- Proficiency in Microsoft Intune for endpoint management and compliance - MDM/MAM policies, Windows Autopilot, app lifecycle management, and configuration profiles.
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- Solid understanding of Azure Virtual Desktop: host pool management, FSLogix profile containers, session host administration, and image management.
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- Hands-on experience with ServiceNow for incident, request & change management.
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- Strong knowledge of Windows 10/11 OS and enterprise applications; macOS and JAMF experience advantageous.
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- Experience working in a Managed Services Provider desirable.
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- Microsoft certifications such as MD-102, MS-102, AZ-140, or SC-300 are highly regarded.
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- Free onsite barista and free parking in our Port Melbourne office.
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- Strong learning culture with customised development plans for every one of our people.
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- Our commitment to creating a sustainable business that invests back into the community.
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- A range of staff benefits and discounts from our preferred partners.
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📌 Digital Workplace Engineer - Cloud - Interactive (Victoria)
🏢 OpenTalent
📍 Victoria