Learning & Knowledge Lead - AI-Driven Customer Ops (Sydney)

Learning & Knowledge Lead - AI-Driven Customer Ops (Sydney)

14 Sep
|
My NRMA
|
Sydney

14 Sep

My NRMA

Sydney

NRMA in Sydney is seeking a Training & Knowledge Lead to drive frontline capability and learning strategy. Based at Sydney Olympic Park with a hybrid model, you will lead Trainers, Knowledge Specialists and QA teams to elevate coaching, content and knowledge management.

You will partner with business leaders to identify capability gaps, design contemporary learning frameworks and support adoption of AI across customer service operations.

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📌 Learning & Knowledge Lead - AI-Driven Customer Ops (Sydney)
🏢 My NRMA
📍 Sydney

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