Senior Change & Communications Lead – Contact Centre Melbourne

Senior Change & Communications Lead – Contact Centre Melbourne

13 Sep
|
Mercer
|
Melbourne

13 Sep

Mercer

Melbourne

Marsh, People and Investments is seeking a Senior Change & Communications Manager to lead strategic change initiatives within our Melbourne Contact Centre Leadership Team.
You will deliver end-to-end change, ensure well-designed communications, and embed improvements into BAU while governance of the knowledge base supports high-quality service delivery. This role shapes how change is delivered across Admin Operations and across the business.
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📌 Senior Change & Communications Lead – Contact Centre Melbourne
🏢 Mercer
📍 Melbourne

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