Technical Support Specialist (SaaS) — EdTech, Hybrid (City of Yarra)

Technical Support Specialist (SaaS) — EdTech, Hybrid (City of Yarra)

14 Sep
|
Schoolbox
|
City of Yarra

14 Sep

Schoolbox

City of Yarra

Schoolbox is seeking a Level 2 Customer Support Specialist to join our Infrastructure & Support team. You’ll deliver high-quality technical support to schools using the Schoolbox platform and partner products, handling tickets, calls, video, chat and events with explicit, timely guidance.

You’ll mentor teammates, triage workload, and help identify recurring issues while partnering with Product, DevOps, School Engagement and Customer Success to improve documentation and automation for an even

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📌 Technical Support Specialist (SaaS) — EdTech, Hybrid (City of Yarra)
🏢 Schoolbox
📍 City of Yarra

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