Recoveriescorp is seeking a Real-Time Analyst to monitor operational performance, respond to issues, and provide intraday insights to optimize resource allocation. You'll use workforce management systems to support real-time decisions and ensure client SLAs are met.
Working in a quick-paced contact centre setting, you will generate reports, identify risks, and collaborate with Team Leaders to drive continuous improvement. Robust analytical skills and Excel proficiency are essential.
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📌 Real Time Operations Analyst Melbourne
🏢 recoveriescorp
📍 Melbourne
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