Infosys BPM in Melbourne is seeking a Technical Support Specialist (L1 Service Desk) for a permanent full time role. You will provide 1st line technical support, restore services, handle requests and guide users to ensure maximum availability of IT systems.
Requirements include a minimum 2 years of service desk experience, ITIL training preferred, and familiarity with SNOW or similar ticketing tools. You will work in rotational shifts (14x7) and must have Australian work rights.
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📌 Service Desk Specialist - Fast-Track Tech Support (Melbourne)
🏢 Infosys Bpm
📍 Melbourne
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