Job Description

Great opportunity to take this store to next level!

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We are looking for a natural leader who is passionate about team collaboration and development, together with providing a memorable shopping experience for our customers.

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As Store Manager, you will oversee all aspects of store operations, ensuring profitability, staff training, great customer service and brand consistency just to name a few.

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Your ability to lead, coach and inspire your team will be essential to achieving further success in this fast-paced retail environment.

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This is a great opportunity to shape our high performing team and take ownership of this store and further guide the team, whilst watching your shoe collection increase!

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Key Responsibilities:

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- Create an empowering team workplace to deliver outstanding results
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- Managing day to day operations, including stock management and visual merchandising
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- Ensuring OH&S; and company policy compliance
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- Provide an exceptional customer experience and build a loyal customer network
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- Initiate and implement strategies to achieve KPI's and drive improvements
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- Recruitment of team when required
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- Provide a supportive and engaging environment for the team so they enjoy coming to work
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What we ask you to bring to the role:

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- Strong leadership and management skills including previous experience managing a team (minimum 3 years)
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- Proven ability to engage and motivate your team to achieve KPIs
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- A passion for retail and providing superior customer experiences
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- Exceptional communication and organisational skills
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- Competency in stock management and operational efficiency
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- An abundance of energy, positivity, and an ability to build great team dynamics
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- Excellent communication skills
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- Ability to work a Tuesday to Saturday roster with flexibility to alter your roster 5 times per year
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About Us

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Jo Mercer is a proudly Australian operated business since 1998 and has grown to become one of Australia's most loved footwear brands.

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The success of Jo Mercer has been built on the core fundamentals of fashion, leather and quality. This philosophy has helped Jo Mercer grow to have a strong presence within the Australian and International markets.

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Working for Jo Mercer:

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- We value Initiative, Teamwork, Integrity, Empowerment & Customer focus
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- 2 free pairs of shoes per year (1 upon commencement)
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- We offer opportunities for advancement in a constantly growing company
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- Store incentive scheme
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- Unlimited staff discount of up to 60% to spoil yourself plus family & friends discount
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- Recruitment referral program up to $1000
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- Employee Assistance Program and more
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At Jo Mercer, our commitment to innovation and people are central to achieving a unique and supportive company culture.

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Successful candidates will be contacted directly and we thank you for taking the time to apply.

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Jo Mercer is an Equal Opportunity Employer.

📌 Store Manager- QVB (New South Wales)
🏢 Jo Mercer
📍 New South Wales