The NSW Early Learning Commission is seeking an Information and Enquiries Coordinator in Parramatta to lead a service delivery team within a busy call-centre setting. You will ensure accurate, timely, high-quality responses to customers and stakeholders regarding ECEC services.
Reporting to the leadership team, you will monitor enquiries, coach staff, analyse performance data, and prepare evidence-based correspondence and submissions to support safe, high-quality early learning.
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📌 Information & Enquiries Team Lead (ECEC) (Parramatta)
🏢 NSW Department of Education
📍 Parramatta
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