MobReady are a socially inclusive, Supply Nation certified, Aboriginal owned Group Training Organisation with a commitment to connecting our Mob with a sustainable career through trainee & apprentice opportunities across NSW & ACT. As an Aboriginal organisation, we understand the importance of providing mentoring & support as you kickstart your new journey.

The Role:

Identified Call Centre Manager

We're actively looking for Mob wanting to join a leading corporate in their brand new Mob-specific call centre! You’ll lead the implementation of a brand new team, while working closely with the existing call centres.

Responsibilities include:

- Hiring, training and leading a team of 15
- Ongoing coaching and mentoring of team
- Providing cultural guidance and advice to the broader team
- Support with RAP deliverables

Hybrid Opportunity based in either Olympic Park or Gosford





6-week rotating roster

Criteria:

- Aboriginal or Torres Strait Islander (Confirmation required)
- Pass a Police check
- Management experience in a similar environment or retail, customer service or corporate environment
- Full availability

Advantages Include:

- $80-$100K Salary
- Shift Allowances
- Performance Incentive Plan
- Up to 50% off brand products including Hire cars, travel, resorts etc
- Extensive training
- Hybrid working

This is a targeted position under the anti-Discrimination Act 1977 persons of Aboriginal and Torres Strait Islander descent are encouraged to apply and preference for the role.

Justin Biles
General Manager

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📌 Call Centre Team Leader (Sydney)
🏢 Mobready
📍 Sydney