Consumer Care Leader, ANZ DTC & Digital Transformation (New South Wales)

Consumer Care Leader, ANZ DTC & Digital Transformation (New South Wales)

14 Sep
|
Resmed
|
New South Wales

14 Sep

Resmed

New South Wales

Job Description

Resmed is seeking a Consumer Care Manager for ANZ DTC to lead customer service, inside sales and consumer support across Australia and Recent Zealand. You will shape strategy, drive adoption of AI-enabled tools, and deliver improvements in experience and outcomes.

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You will lead front-line teams, collaborate with Experience, Digital, Data and Technology, and shape workforce planning, budgeting and governance to ensure sustainable operations and strong customer outcomes.

📌 Consumer Care Leader, ANZ DTC & Digital Transformation (New South Wales)
🏢 Resmed
📍 New South Wales

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