KPay Group (KPay) is a leading fintech company empowering businesses of all sizes with simple, smart, seamless, and secure technology solutions. Serving 95,000+ merchants across Hong Kong, Singapore, Japan, and Australia, we help businesses grow through an integrated platform for payments, financial management, and digital transformation.

Backed by USD 55 million in Series A funding — the largest global payments-sector Series A in 2024 — KPay has been recognised as Forbes Asia’s 100 to Watch (2025) and PayFac of the Year (2025) . As we continue to expand globally, we’re building products that are intuitive, trustworthy, and designed for businesses across different markets.

About the Role

We are seeking a Product Designer – Global Markets to join KPay Australia’s Product team and help shape how our products are experienced by businesses around the world. This is an exciting opportunity for a 1–3 year Product Designer looking for real ownership, international exposure, and the opportunity to work on products used by thousands of businesses.

Based in Australia, you’ll bring a strong understanding of Australian and Western user expectations into product decisions, while working closely with Product Managers, Engineers, and Designers across our global teams and markets . You’ll contribute across the full product lifecycle , from research and discovery through to design, launch, and optimisation.

Key Responsibilities

Product Design & UX

- Design end-to-end flows and features across KPay’s business and financial products
- Create intuitive, simple, and visually polished experiences
- Develop user flows, prototypes,



and high-fidelity designs
- Work closely with Product and Engineering teams to bring designs to production

Global Markets & Customer Experience

- Bring the Australian and Western market perspective into product decisions
- Identify where UX, language, tone, or visual design may not resonate with target markets
- Conduct merchant interviews, concept testing, and usability research
- Turn customer insights into actionable product improvements
- Help ensure products feel professional, trustworthy, and easy to use

Content & Accessibility

- Own the English source experience, including interface copy, terminology, hierarchy, and error states
- Design with localisation and WCAG 2.2 AA accessibility standards in mind
- Work closely with Product, Engineering, Design, and Business teams across multiple global markets
- Collaborate with stakeholders across Australia, Hong Kong, Japan, Singapore, Guangzhou, and other markets as KPay expands
- Participate in design reviews and regular critique with senior designers
- Clearly communicate your design thinking and decisions
- Balance customer needs, business goals, technical constraints, and design quality
- Build a strong understanding of KPay’s products, including payments, financial services,



business workflows, and emerging technology

What We’re Looking For

- 1–3 years of experience designing digital products, or equivalent portfolio experience
- A strong portfolio showing your thinking and problem-solving , not just final screens
- Strong understanding of Western product conventions and user expectations
- Strong interaction and visual design skills
- Confidence to challenge ideas and communicate your perspective
- Comfortable working independently and navigating ambiguity
- Solid interest in building products for global markets

Preferred

- Experience with B2B, SaaS, fintech, payments, financial services, or transactional products
- Experience with user research or usability testing
- Experience designing for multiple markets or localisation
- Familiarity with accessibility and design systems
- Interest in fintech and emerging technology

Why Join KPay?

- Join a high-growth fintech company expanding across global markets
- Work on products used by 95,000+ merchants across APAC
- Gain exposure to the full product lifecycle
- Collaborate with Product, Design, Engineering, and Business teams across multiple global markets
- Own real features used by real merchants and shipped to production
- Gain exposure to different markets, customers, and product challenges
- Opportunities for HQ visits in Hong Kong and exposure to new markets
- Build your career in a fast-growing, international product team

Help us design better business experiences and shape how KPay grows across global markets.

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📌 Product Designer – Global Markets (Sydney)
🏢 KPay Group
📍 Sydney