MMS is seeking a Workforce Planning & Optimisation Manager to lead and transform the workforce planning function across Maxxia and RemServ, ensuring supply, capability and capacity align with demand and objectives.
This senior role drives data-driven decisions, enhances planning maturity, and oversees forecasting, scheduling and reporting across contact centre and processing operations.
Hybrid working is supported.
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📌 Strategic Workforce Planning & Optimisation Lead Melbourne (Australia)
🏢 McMillan Shakespeare (MMSG)
📍 Australia
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