Airservices Australia is seeking an ITSM Process Analyst to drive and continuously improve IT Service Management processes across our critical operational workplace. You'll partner with operational and technology teams to deliver reliable, high-quality services.
You'll work with ITSM Practitioners, Service Desk and ISOC to analyse performance, maintain process documentation and support governance, compliance and business continuity in a complex air traffic environment.
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📌 ITSM Process Analyst: Elevate Service Delivery (Dirranbandi)
🏢 Airservices Australia
📍 Dirranbandi
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