Customer Solutions Team Lead - Elevate Experience & Compliance (Melbourne)

Customer Solutions Team Lead - Elevate Experience & Compliance (Melbourne)

14 Sep
|
The Good Guys
|
Melbourne

14 Sep

The Good Guys

Melbourne

The Positive Guys in Australia is seeking a Customer Solutions Leader to direct the Customer Solutions Coordinators and ensure a positive channel experience and effective issue resolution across multiple touchpoints.

You will coach the team, monitor KPIs and SLAs, improve self-serve experiences, and ensure data security while aligning with compliance. The role offers hybrid work within JB Hi-Fi Group and a supportive culture.

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📌 Customer Solutions Team Lead - Elevate Experience & Compliance (Melbourne)
🏢 The Good Guys
📍 Melbourne

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