Campbelltown City Council NSW is seeking a Customer Improvement Partner to lead the design and improvement of customer journeys across Council services. You will translate CX strategy and customer insights into practical service improvements, guiding discovery through delivery and embedding sustainable improvements.
Working with service owners and teams, you will influence how services are designed and delivered, creating simpler experiences for customers while boosting operational effectiveness.
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📌 CX & Service Design Partner for Customer Journeys (Campbelltown)
🏢 Campbelltown City Council NSW
📍 Campbelltown
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