Customer Relationships Team Lead (Maroondah City)

Customer Relationships Team Lead (Maroondah City)

14 Sep
|
Department of Transport and Planning
|
Maroondah City

14 Sep

Department of Transport and Planning

Maroondah City

The Department of Transport and Planning in Melbourne seeks a Team Leader – Customer Relationships to lead a team handling complex customer enquiries and administer the Victorian Accessible Parking Permit scheme. You will mentor staff, coordinate workloads and drive service improvements.

Responsibilities include policy guidance, managing complaints, stakeholder liaison, and data analysis to enhance customer experience while ensuring compliance with policies and laws.

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📌 Customer Relationships Team Lead (Maroondah City)
🏢 Department of Transport and Planning
📍 Maroondah City

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