SA Water is seeking a Customer Research Lead to guide the delivery of customer insights that inform business planning, service improvements and decision‑making across the organisation.
You will design and execute qualitative and quantitative research projects, including the Brand Health Tracking Program, and translate findings into transparent recommendations for stakeholders. This role requires strong analytics, independent work, and collaboration with teams across SA Water.
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📌 Brand & Customer Insights Lead (Adelaide)
🏢 SA Water
📍 Adelaide
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