Automotive Customer Experience Leader | CRM & Strategy (New South Wales)

Automotive Customer Experience Leader | CRM & Strategy (New South Wales)

14 Sep
|
Geely Auto Australia
|
New South Wales

14 Sep

Geely Auto Australia

New South Wales

Job Description

Geely Auto Australia is seeking an experienced Customer Relations Manager to lead our automotive customer service and case management operations, champion loyalty, and optimize CRM workflows across dealer networks and executive leadership.

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You will oversee end-to-end case management, drive data-driven improvements, ensure privacy compliance, and align cross-functional teams including Warranty, Technical, Sales and Marketing to deliver a premium service experience.

📌 Automotive Customer Experience Leader | CRM & Strategy (New South Wales)
🏢 Geely Auto Australia
📍 New South Wales

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