Guest Experience Lead, Service & Support (Sydney)

Guest Experience Lead, Service & Support (Sydney)

14 Sep
|
Hoyts Group
|
Sydney

14 Sep

Hoyts Group

Sydney

HOYTS Group in Sydney is seeking a Guest Experience Assistant Team Lead to support the Guest Experience Team across Zendesk, phone and email, guiding day-to-day priorities and escalating as needed.

The role focuses on delivering outstanding guest experiences, coaching team members, analyzing feedback, and collaborating cross-functionally, with opportunities to contribute to process improvements and service excellence.

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📌 Guest Experience Lead, Service & Support (Sydney)
🏢 Hoyts Group
📍 Sydney

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