Lead operations. Support people. Deliver great customer experiences.We're looking for a hands-on

About This Role

Lead operations. Support people. Deliver excellent customer experiences.We're looking for a hands-on Store Support Manager to oversee store administration, warehouse operations, stock control, and team leadership. Reporting to the Store Manager, you'll ensure the smooth day-to-day running of the store while creating a safe, productive, and customer-focused environment.

Key Responsibilities

- Manage daily store administration, banking, cash balancing, and invoicing.
- Oversee receivals, dispatch, storage, and movement of stock.
- Maintain stock accuracy, process adjustments, and support stocktakes.
- Lead, coach, and develop warehouse and administration team members.
- Ensure excellent customer service across deliveries, collections,



and store support activities.
- Drive workplace health and safety compliance and safe warehouse practices.

What You'll Bring

- Experience in retail, administration, warehouse, or operations management.
- Strong organisational and computer skills.
- Proven ability to lead teams, manage priorities, and deliver results.
- A customer-first mindset with strong problem-solving abilities.
- Commitment to safety, compliance, and continuous improvement.

Why Join Us?

Be part of a cooperative and values-driven team that invests in its people, promotes growth opportunities, and encourages innovation, accountability, and excellence.

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📌 Store Support Manager - Essendon (Melbourne)
🏢 Freedom Australia
📍 Melbourne