Company Description

Queensland Gastroenterology is a specialist practice group based at Greenslopes, focused on Gastroenterology and Hepatology. The team is dedicated to providing each patient with the most appropriate, evidence-based care. The practice maintains a strong commitment to clinical excellence, ongoing innovation, and high standards in patient service. Team members will form part of a collaborative environment that values professionalism, continuous improvement, and quality outcomes for patients.

We are looking for a full-time Senior Medical Administration Receptionist to join our dedicated and hardworking admin team who provide support to our Gastroenterology consultants at our Greenslopes site:

- 4 weeks Annual Leave (pro rata) + 1 extra paid week off over Christmas period as an added bonus.
- Above Award rate applies, Monday to Friday work, no weekends or evenings.
- The successful applicant will be working in a friendly environment with great management support.

Key areas of responsibility include and are not limited to:-

- Provide outstanding, empathetic, and confidential customer service to patients – telephone and face to face
- Shared diary management along with admin team for 15 specialist doctors including patient consults and theatre bookings




- Provide intuitive administration support to allocated consultants including patient and referring doctor follow up, document management, patient correspondence and other duties when required.
- Quality assurance for incoming referrals and when appropriate making necessary pre and post-surgery appointments on behalf of the consultants.

Essential skills and attributes required:-

- Must be well presented, empathetic, enthusiastic and a excellent team player
- Must have a minimum of 3 years Administrative experience
- Have a professional manner with strong customer service focus
- High level of organisational and administrative skills with attention to detail
- Possess excellent interpersonal and communication skills
- Ability to prioritise tasks in a fast-paced environment
- Comprehensive knowledge of private health funds and Medicare billing (preferred)
- Ability to handle a large number of incoming calls and call backs
- Understand the importance of patient confidentiality
- Ability to learn and adapt to varied medical software programs

We have two locations, Greenslopes Private Hospital and Mater Bayside, Redlands. This role is for Greenslopes.

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📌 Senior Medical Receptionist (Brisbane City)
🏢 Queensland Gastroenterology
📍 Brisbane City