Cognizant is seeking an Application Specialist to triage incoming cases, troubleshoot, analyze, and identify software-related issues while providing an exceptional customer experience. You will own, investigate, and resolve complex problems within SLAs, including product upgrades, server migrations, and installations.
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Responsibilities include establishing backups, testing databases, and maintaining documentation.
📌 Healthcare IT: Application Support Specialist & AI Tools (Perth)
🏢 Cognizant
📍 Perth
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