Job Description

We're rethinking homes for how people really live, and we're looking for a Sales Specialist (Casual) to join our Melbourne Showroom team to help shape the future of living-one thoughtful detail at a time.

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Retail at Castlery is where design, service, and experience meet - giving customers a space to explore, connect, and discover the perfect pieces for their homes.

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What you'll do:

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- Engage and build trust with our customers to create lasting relationships that support their current and future needs.
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- Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint.
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- Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP's.
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- Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life.
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- Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office.
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- Contribute to the operational and visual requirements of running a showroom.
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What you'll need to succeed:

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- Ability to demonstrate teamwork and thrive in a customer focused, quick paced environment.
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- Open to a culture of continuous feedback, learning and professional development.
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- Commitment to quality with exceptional attention to detail.
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- An interest in furniture, styling and design trends, with retail or career experience in related industries.
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- Active listener and effective communicator (verbal and written).
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- Alignment with our Castlery credos such as Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action
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Required Availability:

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- Weekends and Public Holidays
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Job Information

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- Location: Richmond VIC 3121, Australia
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Benefits

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- Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success
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Built for Real Life, Designed for What's Next

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At Castlery, we've spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.

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Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.

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If you believe that good homes create good lives, come build with us.

📌 Casual Sales Specialist, Melbourne (New Showroom Launch) (Victoria)
🏢 Castlery
📍 Victoria