Head of Customer Service & 24/7 Support Excellence (City of Stirling)

Head of Customer Service & 24/7 Support Excellence (City of Stirling)

14 Sep
|
Water
|
City of Stirling

14 Sep

Water

City of Stirling

Water Corporation in Western Australia seeks an experienced Head of Customer Service to lead the 90-seat Contact Centre, handling more than 300,000 calls annually across billing, enquiries and service requests. You will oversee the 24/7 response capability, driving transparent information and timely follow-up for incidents and disruptions.

This hands-on leadership role focuses on improving multichannel service, simplifying customer access to help, and building a more unified 24/7 Customer Hub with

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📌 Head of Customer Service & 24/7 Support Excellence (City of Stirling)
🏢 Water
📍 City of Stirling

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