Job Description

We are a small family practice that provides physiotherapy, psychology and exercise physiology services, opening Monday to Friday from 8.30am to 5.30pm.

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We are looking for someone with outstanding communication and time management skills to join our reception team. The key responsibility will be to ensure patients have a welcoming experience at the clinic and are are well informed when enquiring.

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Tasks and Responsibilities

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Meeting and greeting patients

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Incoming and outgoing phone calls, faxes, emails

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Booking patient appointmentsin our Practice Management software (Pracsuite)

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Processing Eftpos, Hicaps, Medicare, DVA and cash payments

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Liaising with insurers and other third party providers

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Sending invoices and receiving remittances

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Skill and experience

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Previous experience in a medical setting is preferred, but not essential

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Excellent telephone manner

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Excellent time management skills and ability to prioritise

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Ability to multi-task, and cope working in a busy environment

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We try to be accommodating on preferred days as best we can

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Well remunerated with flexibility in working hours/days

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Wages commensurate with experience/skills

📌 Receptionist (Canberra)
🏢 Canberra Physiotherapy Centre
📍 Canberra