Customer Experience Team Lead - Coach & Deliver Excellence (New South Wales)

Customer Experience Team Lead - Coach & Deliver Excellence (New South Wales)

14 Sep
|
Winc Australia
|
New South Wales

14 Sep

Winc Australia

New South Wales

The Team Leader, Customer Experience (CX) at Winc Australia leads a skilled contact centre team to deliver outstanding customer outcomes. You will coach, mentor, and monitor performance, driving KPIs and ensuring processes align with our values.

You’ll partner with stakeholders to implement improvements, support attendance and development discussions, and foster a positive, inclusive, high-performing culture that helps customers and the business thrive.

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📌 Customer Experience Team Lead - Coach & Deliver Excellence (New South Wales)
🏢 Winc Australia
📍 New South Wales

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